Stratus Concept, a leading IT Service Provider,
selects Nuvolat to power its Cloud Offering
In a world full of As-a-Service offerings many IT Service providers try to win their spot in the Cloud area and start reselling third party Cloud Offerings without really knowing to what this will lead. Definitely not to safe guarding some solid recurring revenue from the reselling margins. Giants like Amazon, Rackspace, VMware and others have manoeuvred themselves in a position where they can dictate the market, include the reseller’s margin.
When IT Service provider decided they had to move from a traditional IT Service provider to a Cloud Service provider they wanted to keep full control of their offering. They wanted to make sure that they could continue to offer the personal service to their customers like they have always done. At no point in time did they want to reduce or only even change the service to their customers.
“Stratus Concept has worked very hard to build its customer relationships, these customers trust our guidance. We do not want to introduce any offering where we would not be able to commit on our customer’s relation”, Pete Salerno – CEO Stratus Concept- explains.
“With this in mind, normal reselling of Cloud Services was not really what we were after”, Pete continues.
There are a lot of examples where IT Service providers start out by reselling because it is simple and fast. But in the end a lot of them end up handing over their carefully built customer relation on a silver plate to the Cloud owner.
“This was not going to happen to us!” Pete states.
So if not reselling is the best option, than Building your own offering is surely ticking all the boxes? It might be! On the other hand Building your own offer from scratch requires solid investments. 6 figures and more!
Best of both worlds
We briefly looked at the option of building our own offering but soon saw that this would put an enormous load on our bottom line. Spending hundreds of thousands of dollars and many months of integration and testing before the offerings could be launched was not an option. On top, we would have had to invest in specifically skilled people to operate our Cloud.
Although we liked the control that owning our own cloud would offer we were put off by the large investments this would involve. That is when we were introduced to Nuvolat.
Our own Cloud Offering under our own Control using our own Brand
Nuvolat, a Cloud technology provider for Channel business is actually offering businesses like Stratus Concept to run their proper Cloud offering without actually having to invest in building from scratch.
Nuvolat has deployed large infrastructure stacks in various data centres across the US. With these infrastructure stacks they enable the IT channel to offer their private branded multi-tenant cloud.
“We were looking for and all-in-one offering that allowed us to go to the market using our own brand” Salerno explains. It was important for us that we were able to continue the relation with our customers and kept the control on our side.
We have created an Enterprise level Cloud Offering without any Effort
The advantage of working with Nuvolat is that they offer an enterprise grade infrastructure that exceeds many of the other offers out there. The Nuvolat offer delivers high performance and vast capacity all available in nice and easy way. This is perfect to support any workload your customers might require.
With the Nuvolat team we were up and running in days. The only thing we actually had to do was to select the product SKU and Nuvolat did the rest. They brought some of their selected financing partners to the table and arranged for everything. “They are hosting, maintaining and operating my Cloud” Pete adds. They have even assisted in migrating the workloads of my first customers to my Cloud.
An other big advantage of the Nuvolat offering is their support team. With a lot of other vendors, you often have the impression you are talking to an online portal rather than to a person. The Nuvolat Support team always goes the extra mile and makes sure that any potential issue gets solved in the shortest possible time frame.
Something that really convinced us was the actual Marketing support that Nuvolat adds to the table
Often, when you are changing or adding products to your portfolio, you see that your current business models and processes are not always sufficient to guarantee a smooth market entry. You sometimes make the mistake of adding a new product to your offering and assume it will sell by itself. Although this does sound obvious, it is a mistake made often. Even an iPhone only sells when there is sufficient effort put in the selling process.
Nuvolat offers to run the complete process for you. Nuvolat does anything from creating collateral, creating websites, creating leads and actively reaching out to these prospects. So with the Nuvolat service I did not only add a new product to my portfolio, I add a complete team of resources to sell my product.
About Stratus Concept
Located in the Chicago area, Stratus Concept provides web and mobile business solutions through consulting services to help small businesses find and implement communications and software application solutions based on the cloud computing model.
Stratus Concept has a 3-prong approach:
- Selecting from best of breed X as a Service for services such as Backup and Disaster Recovery, End Point Security, Messaging and VoIP Communications
- Directly offering Infrastructure as a Service for Virtual Hosts, Virtual Private Clouds, Database as a Service and Desktop as a Service
- Providing project management and custom development for web and mobile applications, web presence, and application integration.